Hydratec Inc.

Need to save a card for later?

Create a bookmark folder in your browser of choice (Chrome, Firefox...), and save individual cards in your bookmarks to view here later.

Revit Based HydraCAD (Ribbon/Toolbar/Location)

Button: Import from the latest Toolbox Error Type: Command Failure for External Command

Description:

Revit could not complete the external command... Could not load file or assembly System.Text.Json

Solutions:

Cause:

There is an error in Hydratec for Revit update 23.3.003 regarding importing from the latest Toolbox

Solution:

Fall back / downgrade back to version 23.3.002 to restore toolbox functionality. 

If a Hydratec for Revit install is needed, log into your companies Hydratec ShareFile account and download the Hydratec for Revit Update file.
.
Hydratec ShareFile System
.
Information on how to enter Hydratec's ShareFile account or request access can be found here:
.
Using Hydratec ShareFile System
.

Close all Autodesk and Hydratec apps before running the update.

This specific error will be fixed in the next update, 23.3.004, planned for release in the coming days (As of 2/21/2023)

If you encounter this error on a update past version 23.3.004 or significantly past the date specified above, please contact us at: revitsupport@hydracad.com

Updated: Feb. 27, 2023, 2:41 p.m. Created: Feb. 21, 2023, 7:02 p.m.